Your Right to Privacy and Confidentiality and
Our Commitment to You

Why do you need information about me?

Receiving health care services involves providing information about yourself. At the Mamawetan Churchill River Health Region, we are committed to keeping your information confidential.

We obtain information about you to:

Identify you;
Understand your health care needs to provide you with the requested or required service;
Provide information regarding your health status if you are unable to communicate that information yourself;
Comply with legal requirements;
Evaluate and monitor services provided, and plan for the future.

How do you protect my privacy?

Information concerning your health care is kept in strict confidence. Only authorized personnel have access to your information.

We will ask you for your permission before disclosing information to anyone other than those who require it in order to provide care for you.

You should, however, be aware that there are certain situations where the law may require us to release information without your authorization.

Can I refuse?

We do not allow others such as lawyers, insurance companies, friends, relatives, etc to access your medical information unless we have your authorization to do so, or as we are required by law. You will be asked to sign a consent form if these or other groups request information. Please note, however, that the law requires some information to be disclosed in certain circumstances. An example is the reporting of abuse of a child or the reporting of certain communicable diseases.

Is my information safe?

We do not sell your information to third parties. We also have policies and procedures and computer systems that are designed to protect your information from unauthorized use, error and loss.

How do I access my health information?

You, or anyone to whom you give permission including your legal representative, have the right to read or request a copy of your health record or written information. Your health record is the physical property of the individual health care facility or clinic.

In order to access your information, we prefer that you put your request in writing. There may be a charge for such a request. You will be informed of the charges beforehand. We will respond to your request within 30 days. If we need to extend the time or we have to refuse your request, we will discuss this with you.

We will provide an explanation of any term, code or abbreviation used in your record. However, if you require further explanation we will refer you to someone who can help you.

For further information contact:

Director of Quality Initiatives & Risk Management
Phone: (306) 425-4823
Fax: (306) 425-3298
Email: Quality of Care